A customer recently reached out after leaving their spa unused for half a year, only to find that the pump had stopped working. Initially, I suspected a faulty capacitor, but after inspecting the pump, it was clear that the drive shaft was completely seized.

Testing the water revealed the root cause—an extremely high pH level, way beyond the scale. This had damaged the pump’s mechanical seal, allowing water to leak out and corrode the shaft and bearings. Unfortunately, the pump was beyond repair and had to be replaced.

I sourced and installed a new pump, and sure enough, the spa was back in action. Another happy customer, now more aware of the importance of proper water balance!

**A word of advice for all spa owners:** Regularly check and maintain your pH levels! If left out of range for too long, it can cause serious damage to your spa components. Need help? Contact us for expert spa maintenance and repairs.

– Visit our website: [www.localsparepairs.com](http://www.localsparepairs.com) for more details and to explore our store for all your spa supplies and chemicals.

– Call us: 0419 995 803.